Up until now, Ascend has been hosting your website free of charge. Unfortunately for us, there are software and plugin updates that need to be made periodically to keep your site safe and secure. This takes actual man-hours that are beginning to mount up, so we will have to start charging for this service.
We have put together a few packages for you to choose from, and we can always tailor a
package depending on your specific needs. We understand that we are kind of dropping this on
you out of nowhere, so we are giving you 60 days to make a decision. Remember that no matter
which package you choose, you can upgrade at any time.
Option 1: Basic Hosting
- Automatic daily backups
- Global CDN for faster load time
- Real-time security threat detection
- SiteLock firewall for an extra layer of security
- Daily malware scans and auto-cleaning of malicious code
- If you still get hacked, we’ll fix it for free
- SSL certificate for your domain (now required by Google)
- Project fee will be negotiated for any bugs and fixes
Option 2: Basic Hosting + Tech Support
Let’s face it, bugs will appear. The internet is ever-evolving, and browsers are constantly
changing. Over the course of a given year, inevitably something won’t work right or errors may
occur. This package gives you a basic level of tech support.
If you notice something wonky, give us a shout and we will fix it. If it is totally jacked, we will likely
need to negotiate a project fee to fix it.
- Everything in the Basic Hosting package PLUS
- Up to 3 hours per month technical support
- Project fee will be negotiated for any bugs and fixes requiring more than 3 hours
Option 3: Basic Hosting + Tech Support + Content Management
Having an event, but don’t have time to add it to your site? Do you suck at resizing images, or is
your site constantly out of date? This package is for you. Just send us the information for any
updates that you may need, and we will handle the rest.
- Everything in the Basic Hosting + Tech Support package PLUS
- Up to 4 hours per month content management
- Project fee will be negotiated for any content management requiring more than 5 hours